Switching  from Virgin Mobile

Firstly contact your current network provider, Virgin Mobile on 0845 6000 789 (or 789 from your mobile phone) and request your Virgin Mobile PAC code/Port Authorisation code.  Virgin Mobile will then either issue you your Virgin Mobile PAC Code over the phone or send it in the post within 2 working days.  You will need to give you Virgin Mobile PAC code to your new service provider in order to use your existing number with them.

Once you have received your Virgin Mobile PAC code/ Port Authorization Code from Virgin Mobile simply choose the deal that best suits your usage requirements and order online - during the order process you will be asked to enter your PAC code.  Please note - that many of the best mobile phone deals are only available exclusively online.  View the latest online deals from Vodafone, O2, 3 Mobile, Orange, Tesco Mobile, Asda Mobile, Carphone Warehouse, Phones4u and Dialaphone.  Plus, check out the latest mobile phone voucher codes too.  Visit our voucher code website www.voucherseeker.co.uk for the latest mobile phone special offers and voucher codes and save even more money on your mobile phone deal.

The process takes approximately 7 working days.  Once this process is complete your existing SIM will no longer work and you will be given a new SIM card by your new service provider.

You cannot 'port' your number if you have chosen a new phone on your same network.  Your current service provider will provide you with an upgrade.

You cannot 'port' your number if you have not completed your minimum contract term with your existing supplier.  Check your existing terms and conditions with your current service provider to establish when you can change networks.

*An important point to bear in mind is that you should not cancel your contract with your existing service provider, Virgin Mobile until they have provided you, free of charge, with your Virgin Mobile PAC code and you have passed this onto your new service provider.  If you cancel your contract with your existing service provider, Virgin Mobile before you have your Virgin Mobile PAC code then your new service provider may charge you a connection fee and you may not be able to transfer your number across.

Switching to Virgin Mobile

Once you have received your PAC code/Port Authorization code from your current service provider.  Click here to ensure you view the very latest deals and special offers from Virgin Mobile and receive the best online offers.  Once you have found the deal you want from Virgin Mobile  and when completing your order, submit your PAC code into the appropriate box on the online order form.  Your new provider, Virgin Mobile  will provide you with a temporary number to use whilst your existing number is transferred over which may take a few days.

*An important point to bear in mind is that you should not cancel your contract with your existing service provider until they have provided you, free of charge, with a PAC code and you have passed this onto your new service provider, Virgin Mobile .  If you cancel your contract with your existing service provider before you have your PAC code then your new service provider,Virgin Mobile  may charge you a connection fee and you may not be able to transfer your number across.